All my questions were answered by staff and there was little to no wait time.
I received treatment at this urgent care last night. The front desk assistant has good customer service, & Dr. Kaur thoroughly explained each step of my care to me in terms that I could understand. My only take away is the other patient care assistant-she seemed to speak to the front desk assistant in a condescending tone and she was a bit sarcastic with me. It was late and she was probably ready to go home. My overall treatment was good and I'm feeling better already.
Clean center, with nice staff that seem ready to help and very understanding.
Our family has been using APEX Urgent Care in Richmond since they opened. Fast and friendly service. Online check in is super easy and fast. We have never had to wait longer than 5-10 minutes to be seen.